Right At Home

About

We are a Proud Franchise with Brand Power and Longevity

Right at Home is one of the largest and the fastest-growing home care franchise brands. We provide care for tens of thousands of clients every day! Because of our experience and brand power, we have collaborated with several renowned institutions, such as Harvard Medical School, Philips, and the Duke Endowment, to research how our market is changing and explore new ways to innovate our services.

History

Right at Home was founded in 1995 by Allen Hager in Omaha, Nebraska. Unlike any other home care franchisor, Allen’s background was in hospital administration. He witnessed older patients check out of the hospital, struggle with the recovery process while at home, and then be readmitted to the hospital. Seeing the need, he created a way to provide ongoing assistance for clients who are aging or have disabilities in the comfort of their homes. After spending five years fine-tuning the business model, the Right at Home franchise was born!

RightTransitions^SM

Right at Home was the first nationwide brand to create a package of services, called RightTransitions^SM. In a three-year home pilot study in conjunction with Forsyth Hospital in Winston-Salem, NC, with funding from the Duke Endowment, RightTransitionsSM reported:

65% reduction in preventable readmissions
99% patient satisfaction rate
$1,000,000 in hospital savings

RightCare^SM

• RightCare^SM: is Right at Home’s unique approach to home care. We provide an exceptional customer experience through four distinct principles:
• RightPeople^SM: The personal care of a friend with dedicated local owners and trained, committed, and compassionate caregivers.
• RightServices^SM: The care they need when they need it with a wide range of services and flexible scheduling.
• RightApproach^SM: A personalized Care Plan managed by professionals with caregiver matching based on a thorough assessment.
• RightMission^SM: A resolute passion to improve the quality of life for those we serve means peace of mind for our clients and their families.

Top Notch Support

Our initial training consists of two phases. Phase 1 involves two weeks of training at our Franchise Support Service Center in Omaha, Nebraska. During this time, you’ll learn about the administrative and operational aspects of the business, as well as specific sales and marketing techniques for a home care franchise. You’ll also receive detailed computer software instruction on our communication and invoicing systems.

Phase 2 starts after your location opens. We come to you and work on site to ensure you’re developing successful daily routines to grow your business.

For the first 12-18 months, you’ll be included in the RightStart Program. A single support person will be assigned to you and will be dedicated to answering all of your initial questions as a new Franchise Owner.

Staff development is a crucial part of your business. As an independently owned and operated Right at Home franchise, you are in charge of staffing your care team and are responsible for their performance. However, in order to help you find the best staff, Right at Home, LLC provides optional recruitment and selection tools to help you select qualified caregivers in your territory. Your caregivers may also go through Right at Home University?, our free, proprietary online educational program. You may also decide to utilize the Right at Home Care Rewards? program, which offers incentives to keep caregivers motivated and provide recognition for a job well done.

Ideal Candidates

You don’t need previous business ownership or home care industry experience. With Right at Home, you will leverage your passion for serving others with our highly acclaimed training and support to create a business that makes a remarkable impact on your local community.

It's the right time to join this rapidly growing industry. Interested in learning more? Inquire today!